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Reimagining Access: A Case Study in AI-Powered Online Intake Portals
Thursday May 14, 2026 1:15pm - 2:30pm EDT
Symphony 3
This session showcases an innovative intake portal developed in collaboration with Legal Aid of North Carolina (LANC) and A2J Tech. Attendees will learn how to build AI-enabled portals while also gaining strategies for collaborating with tech partners and ensuring meaningful user adoption through iterative development, testing, and outreach.

The session will highlight key lessons learned from this project, emphasizing the vital role of requirement gathering, rigorous user testing, and collaborative partnerships in achieving impactful outcomes.
Speakers
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Scheree M. Gilchrist

Chief Innovation Officer, Legal Aid of North Carolina
Scheree Gilchrist is the Chief Innovation Officer at Legal Aid of North Carolina (LANC).In this position, she oversees the development of a sustainable, strategic plan for innovation that will improve access to justice for clients and improve the way staff works to deliver services... Read More →
MD

Mauricio Duarte

Chief Operating Officer, A2J Tech PBC
Mauricio is a lawyer from Guatemala with an LL.M. from St. Thomas University in Minnesota. He worked for five years in international arbitration before shifting his work to technology and legal innovation. He is the Chief Operating Officer and a Justice Entrepreneur at A2J Tech, a... Read More →
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Megan Hennings

Staff Attorney & Program Manager, Innovation Lab, Legal Aid of North Carolina
Megan Hennings is the Innovation Lab’s Program Manager & Staff Attorney. In this role, she oversees internal design processes, staff and community engagement, and technology-driven solutions to enhance legal service delivery, particularly in rural communities. She previously served... Read More →
Thursday May 14, 2026 1:15pm - 2:30pm EDT
Symphony 3
  Sessions

Attendees (77)


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