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Thursday May 14, 2026 2:45pm - 4:00pm EDT
This session explores how two legal providers from different regions design limited scope programs that meet diverse community needs. Featuring firsthand insights from pro bono coordinators and a participating volunteer attorney, attendees will learn how unbundling legal services empowers clients, engages attorneys, and expands access to justice. Discussions on ethics, program design, technology, and client empowerment will provide practical strategies and pathways to build sustainable, high-impact limited scope models that strengthen pro bono service delivery.
Speakers
avatar for Joy Springfield

Joy Springfield

Statewide Pro Bono Director, Kansas Legal Services
Joy Springfield is a licensd attorney and the Statewide Director of Pro Bono Services for Kansas Legal Services . Ms. Springfield is licensed to practice law in Kansas and Missouri.

Before joining Kansas Legal Services, Joy Springfield worked at Shook, Hardy & Bacon representing major consumer, tobacco, medical device, and pharmaceutical companies in mass and class actions. Her practice involved handling complex product liability, business, and pharmaceutical... Read More →
avatar for Sharmaine Heng

Sharmaine Heng

Director of Pro Bono & Social Impact, Nixon Peabody LLP
Sharmaine Heng is currently the Pro Bono and Social Impact Director at Nixon Peabody LLP based in the firm's Washington DC office.

Sharmaine is a respected leader in the legal community, known for her collaborative approach and deep commitment to advancing access to justice. She currently serves as Nixon Peabody’s inaugural Pro Bono and Social Impact Director, overseeing the firm’s pro bono work, charitable... Read More →
KB

Kiersten Bartolotta

Pro Bono Coordinator/ Staff Attorney, Legal Services of Long Island
Kiersten Bartolotta is a passionate attorney and program creator dedicated to expanding meaningful legal support for individuals and families on Long Island. She currently serves as the Suffolk County Pro Bono Coordinator at Legal Services of Long Island, where she designs and leads... Read More →
Thursday May 14, 2026 2:45pm - 4:00pm EDT
Symphony 5

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